AI in Xelium One
Guided help today. AI answers you can question, coming soon.
Today, Xelia — Xelium One's guided help — answers from the handbook and the records your role can open, and names where each answer came from, without any AI provider. AI answers are being added where they help people get real work done: they will read only what you're allowed to see, and a person will make every decision that matters.
Principles
How Xelium One's assistant behaves
- Coming soon
AI with a job to do
Every AI feature is built to answer a real work question — what's waiting, what changed, what's missing — instead of being a chat box bolted on.
- Coming soon
AI you can question
AI answers will show where they came from, with links to the records behind them, so you can check before you act.
- Available
People decide
Xelia only reads and points you to the page where you act — it can't change a record. Hiring, approvals, payments and anything else consequential is done by a person, and AI answers will follow the same rule.
- Available
Never more access than you have
The assistant reads with your own role and organisation, through the same checks as the page. It can't see what you can't.
- Available
Work goes on without AI
Every workflow works without AI — today no AI provider is connected at all, and Xelia's guided help still answers. When AI answers arrive, an unavailable AI provider will pause only those answers.
AI with a job to do
Concrete help, area by area
Examples of the questions Xelium One's assistant is being built to answer, and one it answers today. Each card is an illustration with example data — not a live answer — and is labelled Available or Coming soon.
Daily work
Coming soonStart the day knowing what's waiting
“What needs my attention today?”
Two offers waiting for your approval, one timesheet returned for correction, and a leave request from your team for next week.
Illustration · example dataTalent
Coming soonExplain a match, don't make the decision
“Which candidates fit this requirement, and why?”
Three candidates match four of the five required skills; one is missing the certification the requirement asks for.
Illustration · example dataCRM
Coming soonPrepare for a client conversation
“Brief me on this client before my call.”
Open requirements, active placements, recent activity and any overdue invoices — each linked to its record.
Illustration · example dataWorkforce
Coming soonFind gaps before month end
“Which timesheets are still missing for this period?”
Placements with no submitted timesheet for the period, grouped by approver.
Illustration · example dataFinance
AvailableSee what's overdue
“Which invoices are overdue, and for which clients?”
For Finance and administrators: overdue invoices with client, amount still owed and days overdue, each linked to its invoice.
Illustration · example dataAnalytics
Coming soonAsk about the numbers in plain language
“Which clients grew revenue this quarter?”
Clients ranked by revenue change, with the placements and hours behind each change.
Illustration · example data
AI you can question
Ask Xelium: how an answer is built
Every answer — guided help today, AI answers when they arrive — starts with an access check, uses only records you could open yourself, shows its sources and stops short of acting for you.
What needs my attention today?Coming soon
- 2 offers are waiting for your approval.
- 1 timesheet was returned for correction.
- 1 leave request from your team starts next Monday.
Sources: Offer approvals · Timesheets · Team requests
It won't approve the offers for you. Each item opens the page where you decide.
How this answer was built
- Checked your access. Your role and organisation, resolved on the server.
- Read your work queues. The same lists your Home and Inbox show.
- Summarised. Counts and categories only — no personal details sent to an AI provider.
- You decide what happens next.
Why is margin lower this month?Coming soon
- Approved hours fell on two placements.
- One placement's pay rate changed mid-month.
- Billing rates were unchanged.
Sources: Revenue events · Timesheets · Placement rate history
It won't change a rate or re-post revenue. Corrections go through the normal, recorded process.
How this answer was built
- Checked your access. Finance figures are shown only to roles allowed to see them.
- Compared revenue events. This month against last month, placement by placement.
- Explained the difference. Each reason links to the timesheets and rate changes behind it.
- You decide what happens next.
How do I fix a missed check-out?Available
- Open your attendance and choose the day.
- Send a correction with the right time.
- Your reporting manager approves it; the original stays on record.
Sources: Handbook: Correcting attendance
It won't edit your attendance. You send the correction yourself.
How this answer was built
- Matched a help article. From the Xelium One handbook.
- Added a link. To the page where you make the request yourself.
- You decide what happens next.
Bring your own AI
Your AI, your choice — no lock-in
When AI answers are switched on, each organisation will choose how AI is provided — or choose none. Whatever it chooses, the same permission and data rules apply, and everything keeps working without it.
Connect your AI provider
Coming soonOrganisations that already have an agreement with a supported AI provider will be able to connect it, using the organisation's business API or enterprise credentials.
- Will be set up by your administrators, not by individual users.
- Your organisation's agreement with the provider — including its data terms — will apply.
- Personal or consumer chat subscriptions can't be connected. Xelium One never asks for anyone's AI password.
Xelium Managed AI
Coming soonFor organisations that would rather not manage a provider: AI answers will come through a provider set up and operated by Xelium Labs.
- Your administrators will decide whether it is used.
- The same permission and data rules will apply.
No AI at all
AvailableThis is how Xelium One works today: every workflow runs without AI, and Xelia's guided help answers from the handbook and the records your role can open.
- Nothing is sent to an AI provider.
- When AI is available, you can switch it on later, or off again, without losing anything.
What we commit to
- No AI lock-in: when AI is switched on, you'll choose Xelium Managed AI, your own supported provider, or none — and can change your mind later.
- AI never expands permissions: it reads with your role, in your organisation, through the same server checks as the page.
- People confirm consequential actions: AI can suggest and explain, never hire, reject, approve or pay on its own.
- Core workflows keep working when AI is unavailable.
- Data minimisation by design: when AI answers are switched on, an AI provider will receive only your question and a minimal summary — never record ids, email addresses or bulk records.
Questions about AI
Can we use our personal or consumer AI chat subscriptions?
No. Personal or consumer AI chat subscriptions can't be connected to Xelium One. When AI answers are switched on, an organisation will connect a supported AI provider with its business API or enterprise credentials, managed by its administrators — or use Xelium Managed AI. Both are coming soon.
Is our data used to train AI models?
Today Xelium One sends nothing to any AI provider. When AI answers are switched on, it will send a provider only what an answer needs. Whether a provider may retain or train on data is set by the provider's business terms — with your own provider, your organisation's agreement applies. We'll publish the terms for Xelium Managed AI before it is switched on.
What happens if the AI provider is down?
You keep working. Every workflow in Xelium One works without AI; guided help still answers from the handbook and your records.
Will AI make hiring or employment decisions?
No. AI and assessment results are evidence for people to weigh. A person confirms every consequential action, and the record shows who did.
- Available
- Works in Xelium One today.
- Coming soon
- Not live for customers yet — being built, or not built yet.
- Simulated in demo
- Shown in the sales demo with fictional sample data. Nothing real happens.
See Xelia’s guided help in a demo.
Book a demo to see guided help working on sample data — AI answers are coming soon, so the demo doesn’t show them — or read how Xelium One keeps your data separate and access-checked.